WhatsApp, SMS & email
Three separate channels for reaching clients directly — each connected on its own, each with its own templates and results.
Why this matters
Not every client checks the same thing — some live on WhatsApp, some prefer a text, some barely open either but read email. Having all three gives you the best shot at actually reaching someone, and different message types suit different channels.
The 3 things to know
Connecting a channelHow to connect your WhatsApp number, and set up SMS or email sending.
Message templatesPre-approved WhatsApp templates, and reusable email templates.
Reading channel analyticsHow to tell if your messages are actually being delivered and read.
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