Approving self-booked appointments
If Auto-Confirmation is switched off in your booking settings, appointments clients book themselves through the QR check-in page don't go straight onto your calendar — they wait here for a quick yes or no.
Why this matters
Auto-Confirmation off gives you a checkpoint — useful if you want a human glance at every new booking before it's locked in, especially while you're still trusting the self-booking flow. The appointment already holds a real slot the moment it's requested, so you're not racing the clock.
How it works
A self-booked appointment sits in your queue with status Pending until you act on it:
Approving or declining
- Open Bookings
Pending self-booked appointments appear alongside website requests.
- Review the details
Client name, service, and the time they picked.
- Approve or Decline
One tap either way — the client isn't left waiting once you've decided.