Self-serve check-in
A client scans a QR code at the end of their visit and walks through a short 4-step flow on their own phone — confirming their service, tip, rating, payment, and contact details, without your front desk typing any of it in.
Why this matters
Checkout is usually the busiest, most rushed part of a visit. Letting the client handle their own tip, review, and payment confirmation on their phone frees up your front desk — and it naturally captures a rating and contact details you might otherwise miss asking for.
The 4 steps
Step 1 — service & tipClient confirms their service and total, and adds a tip if they'd like.
Step 2 — rating & reviewA quick rating, with an easy path to leaving a Google review.
Step 3 — payment methodHow the client paid, or how they're about to.
Step 4 — contact detailsConfirms who they are, so their visit lands on the right client profile.
Was this helpful?